Refund Policy
Thank you for shopping at Witchcraft Life. We hope you are happy with your purchase. However, if you are not satisfied with your purchase for any reason, you may request a refund under the following terms.
1. Eligibility for Refund
- To be eligible for a refund, you must submit a refund request within 1 day of receiving the product.
- The product must be unused, in its original packaging, and in the same condition as when you received it.
2. Refund Process
- To request a refund, please contact our customer support team at witchcraftlife.net@gmail.com with your order number and reason for the refund.
- Once your request is received and approved, we will provide you with instructions on how to return the product.
3. Return Shipping
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping service to ensure that we receive your returned item.
4. Refund Timeframe
- Refunds will be processed within 2 business days of receiving the returned product.
- The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.
5. Non-Refundable Items
- Certain items are non-refundable, including spells and demonic channeling.
- We do not offer direct exchanges. If you wish to exchange a product, you must return the original item and place a new order.
7. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund, depending on your preference.
8. Changes to Refund Policy
- We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.